At the time of writing, a total of 500 PAX Technology payment devices per week are being integrated into A2B Australia's 8,000 vehicles, with an additional 12,000 taxis from all of A2B’s Cabcharge customers set to adopt the new payment terminals.

Julie Baxter asks if airports and airlines investing in retail technology, and the opportunity it brings are missing a trick by failing to collaborate. Paul Bilham, Omnevo's VP of Sales says: "The appetite for retail is there. Collaboration is underway between suppliers and airlines and airports know they have to make their moves, but the challenge is they are not really retailers, they are not used to selling goods and services digitally so it is a learning process. They want the extra spend but it is hard to move fast because there are so many stakeholders an many conflicting interests. Ultimately, it will be putting the passenger first that reaps the best retail results but the obstacles to collaboration are all in the details."

Travel data specialist OAG has released its comprehensive Travel Tech Report 2023, titled ‘From Old to New, the System Transition in the Airline Industry’, in which it calls on airlines to look beyond their ageing legacy systems and seek out innovative solutions being provided by a range of new tech companies.

We are in a phase of evolution rather than revolution. The way existing airline systems function often has limitations and case-by-case evaluations need to be conducted. Reducing complexity of the existing IT landscape and creating one platform with integration into payment, loyalty and booking platforms is the first step before opportunities can be optimised." Michael Raasch, Omnevo CEO.

April Waterston reports, how to sell to young travellers. In the Taste of Travel session moderated by Omnevo's Joe Harvey, Wiebaden Business School students outlined what next-generation passengers want...

Interview with Kian Gould, Chairman of Omnevo – E-commerce, ancillaries, and consumer behaviour